Terms of service

Last Updated: 12 March 2026

Welcome to NOVA SHOP, By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read these terms carefully before using our website.

GENERAL CONDITIONS

By using this website, you confirm that you are at least the age of majority in your country, or you have given consent for any minor dependents to use this website.

We reserve the right to refuse service to anyone at any time for any reason.

PRODUCTS AND SERVICES

All products available on our store are subject to availability.

We may:

• Limit the quantity of any product
• Change product descriptions or pricing at any time without notice
• Discontinue any product at any time

We try to display accurate product images and descriptions, but we do not guarantee that colors, images, or details will always be exact due to screen differences and updates.

PRICING AND PAYMENTS

All prices are listed in your selected currency depending on store settings.

We reserve the right to change prices at any time without prior notice.

All payments are processed securely through trusted third-party payment gateways.

ORDERS AND BILLING

We reserve the right to:

• Refuse or cancel any order
• Limit or restrict quantities per person or order

If we make changes or cancel an order, we will attempt to notify you using the contact details provided at checkout.

SHIPPING AND DELIVERY

Delivery times are estimates only and may vary depending on location, courier service, and demand.

We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other external factors beyond our control.

RETURNS AND REFUNDS

Please refer to our Refund Policy for complete details regarding returns, refunds, and exchanges.

PROHIBITED USES

You are not allowed to use our website:

• For any illegal or unauthorized purpose
• To violate any laws or regulations
• To upload or spread harmful code or malware
• To collect or misuse personal information of others.

THIRD PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

LIMITATION OF LIABILITY

We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page.

CONTACT INFORMATION

Email: info@nova-shop.com.au

Business Address: M Centre, 11 Palmerston Lane, Suite 1043, Manuka ACT 2603

Warehouse Address: M Centre, 11 Palmerston Lane, Suite 1043, Manuka ACT 2603

Customer Support Hours: Monday to Friday, 9:00 AM to 5:00 PM